Shipping Policy
1. Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Locations
We currently ship:
- 🇺🇸 Within the United States
- 🌍 Internationally (selected countries)
If your location is not available at checkout, please contact our support team.
3. Domestic Shipping (USA)
Orders within the United States are shipped from our Florida facility using trusted carriers such as:
- UPS
- USPS
- Other reliable delivery partners
Estimated Delivery Time:
- Standard Shipping: 2–5 business days
- Expedited Shipping: 1–3 business days (if available)
4. International Shipping
We offer international shipping through reliable carriers, including:
- UPS International
- Other global shipping partners
Estimated Delivery Time:
- International Shipping: 5–12 business days
Delivery times may vary depending on destination, customs processing, and local postal services.
5. Shipping Costs
Shipping fees are calculated at checkout based on:
- Delivery location
- Shipping method selected
Promotions or free shipping offers may apply on selected orders.
6. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your delivery status in real time.
7. Customs, Duties & Taxes (International Orders)
For international orders:
- Customers may be responsible for customs duties, taxes, or import fees
- These charges are determined by your country’s regulations
We are not responsible for delays caused by customs.
8. Delays
While we aim to deliver within the estimated timeframes, delays may occur due to:
- Weather conditions
- Carrier issues
- Customs processing
- High-demand periods
We are not responsible for delays caused by external factors beyond our control.
9. Incorrect Shipping Information
Please ensure all shipping details are accurate at checkout.
We are not responsible for:
- Delays
- Lost packages
- Failed deliveries
due to incorrect or incomplete address information.
10. Lost or Stolen Packages
If your package is marked as delivered but not received:
- Contact the carrier directly
- Reach out to our support team for assistance
We are not liable for packages once confirmed delivered by the carrier.
11. Contact Us
For any shipping-related questions:
📧 info@officialfoundayoshop.com
📍 Florida, United States